MyParking App Reviews

Im updating my previous rating from 3 Stars to 5 Stars. Yes, I found the app a little confusing to set up initially. Reality, I called the Calgary Parking Authority (CPA) office and they we great at helping set it up. Yes, I believed I could only register one vehicle with the app. Reality, one can definitely register more than one vehicle plate with the app. Call the CPA if you dont know how. Yes, I believed that every usage had a $1.00 service charge above and beyond the cost of parking. I used the app anyway and sucked it up (the cost of doing business) Reality, $1.00 is the minimum spend and is included in the cost of parking, not an additional service charge above and beyond the cost of parking. I figured it out by emailing the CPA and asking (nicely) for more clarity. They have another great reason which I support as well - if you want to know, then make the call. Yes, there are a lot of negative reviews... Reality, thats because people havent taken the time to call, ask questions and gain the same clarity. Yes, the registration process is clunky thus they deserve 4 stars. Reality, they havent throat punched all the people who gave rude and disrespectful reviews thus they earn an extra Star from me ;-) ##### Previous Review: Ive been using the previous park plus app for some time and resisted switching to this app based on all the negative reviews. Now that the previous app is no longer available I had to start using this one. Setting up this app is a bit confusing from the start, so I picked up the phone [what a novel idea] and spoke with Jeff - I was up and running in a couple minutes. Jeff was a big help. While on the phone with Jeff, I decided to ask him questions about all the negative reviews. YES - this app allows you to use more than one vehicle. The app is a little glitchy, but Im sure you guys will figure it out. When you do, I will happily give you five stars. One thing I really dislike - having pay a $1 service charge to use the app. I already have to pay for parking, but I have to pay an additional service fee every time I use the app? Why? 5 stars for customer service 1 star for charging me an addition dollar per use 3 stars

Any other parking app is indescribably better. Ill just use the meter.

The concept of this app is good and when it decides to work it is nice not having to find a Park Plus machine. But when it doesnt work, it will make your life a living hell. The consequences of the the app not working is your car gets ticketed or towed; pretty high stakes for shitty design. The app design is very clunky especially when it is compared to a well designed parking or car sharing app. Dont use this app. Log some extra steps on your Fitbit and find a Park Plus machine.

Piece of garbage. Doesnt work when you need it most to park!

Never works. I have kept this app in my phone for the last 3 years, still is full of bugs. When the app works, it doesnt allow to pay by the hour, but a full rate is being applied automatically. It doesnt allow you to quickly add money: a visit on their website is required with a long painfull process in order to add funds, very unpractical. I only use the meter...

Why even bother with this app and not just direct people to your website? After all, this is just the website wrapped in an extremely poor app. It is terribly slow, has a horrible UX, and very hard to use. Just kill this app once and for all, and make an actual app!

The original version worked, not great but worked. This version is so bad and unstable I have gone back to using the sidewalk machines. Very disappointing

Why waste time and money on this if youre not going to care how it works? Whoever is in charge of this needs to start over and talk to someone with experience making apps

Seriously City of Calgary, get your act together. Many households have multiple drivers for different vehicles, not being able to add multiple licence plates between drivers is ridiculous!

Horrible app and terrible payment system. Surely the city can do better than this.....ahhhhh like maybe look at what other services do, seriously its not rocket science